Which type of communication can lead to cognitive distortions if not properly understood?

Verbal communication can lead to cognitive distortions if not properly understood because it relies heavily on the interpretation of spoken words, tone, and context. Often, the intended message may be misinterpreted due to factors such as cultural differences, emotional states, or assumptions made by the listener. This misinterpretation can cause individuals to form distorted perceptions about the message or the communicator, leading to misunderstandings and potential conflicts.

For instance, if a leader communicates feedback using a blunt or direct tone, an employee may perceive it as criticism rather than constructive feedback, affecting their response and engagement. Therefore, clarity, active listening, and shared understanding are crucial in verbal communication to mitigate these potential cognitive distortions.