What role does sensitivity training aim to play in an organization?

Sensitivity training is designed to enhance interpersonal skills and improve communication within an organization. Its primary goal is to foster a workplace environment that emphasizes understanding and responsiveness among employees. By facilitating discussions on diversity, inclusion, and interpersonal relationships, sensitivity training encourages individuals to be more aware of their own biases and the perspectives of others, leading to more effective collaboration and teamwork.

This training directly impacts organizational culture by creating a more supportive atmosphere where employees feel valued and understood, which can ultimately improve morale and productivity. The focus on improving understanding and responsiveness helps to reduce conflicts and promote a more cohesive work environment, emphasizing the importance of effective communication and empathy in professional interactions.