What is the main purpose of establishing a patient family advisory council?

Establishing a patient family advisory council primarily aims to gather direct insight on patient care and amenities. This council typically consists of patients and family members who provide feedback on their experiences, preferences, and needs related to care and services. By including the perspectives of those directly affected—patients and their families—healthcare organizations can better understand how to improve the quality of care and enhance the overall patient experience. Their input can lead to changes that promote a more patient-centered approach, ensuring that care practices, policies, and environments align with what patients and families truly value.

The other options might serve important functions in their respective areas but do not capture the core intention of a patient family advisory council. Ensuring compliance with healthcare regulations, for example, relates to legal and regulatory obligations rather than the patient experience. Reducing hospital operating costs focuses on financial aspects and operational efficiency, lacking the direct patient-centered approach that the council emphasizes. Lastly, training staff on patient interactions is crucial for developing skills, but this function is separate from the role that a council plays in integrating patient feedback into care processes and policy-making.