What is the first step in the Plan-Do-Study-Act (PDSA) cycle?

In the Plan-Do-Study-Act (PDSA) cycle, the first step involves extensive brainstorming to identify and define the problem. This stage is crucial because it sets the foundation for the entire improvement initiative. During this brainstorming session, participants gather insights, share experiences, and explore the underlying issues that need to be addressed. Clearly defining the problem ensures that subsequent steps are focused and relevant, paving the way for effective planning and implementation of solutions.

Having a well-defined problem allows teams to engage in targeted planning, develop measurable goals, and design appropriate interventions that are necessary for the success of the PDSA cycle. The clarity achieved in this initial phase is instrumental in maintaining focus throughout the planning, doing, studying, and acting stages, and it ultimately enhances the likelihood of achieving desired outcomes.