What is a defining feature of a bureaucratic decision-making model?

A defining feature of a bureaucratic decision-making model is indeed the use of operational policies and procedures. This approach is characterized by a structured and formalized system where decision-making follows established rules, regulations, and guidelines. These policies and procedures are designed to ensure consistency, accountability, and clarity in how decisions are made, which is a hallmark of bureaucratic organizations.

The focus on operational policies helps to standardize actions and decisions across the organization, allowing for a predictable and organized workflow. This can be particularly beneficial in large organizations where coordination and compliance with external regulations are crucial for effective operation.

In contrast to the bureaucratic model, a focus on creativity and process improvement typically aligns with more flexible or innovative approaches. Collaborative input from team members reflects a more democratic or participatory model of decision-making, while flexibility signifies an adaptive approach that allows for changes based on circumstances or feedback. These attributes generally do not align with the rigid and systematic nature of bureaucratic decision-making.