What best describes active listening?

Study for the NEA-BC test with engaging multiple-choice questions and comprehensive explanations. Enhance your preparation and increase your chances of passing the exam successfully!

Active listening is best described as providing feedback and demonstrating empathy towards the speaker. This involves fully engaging with the speaker, not only by hearing their words but also by understanding the emotions and intent behind those words. Active listening requires the listener to show that they are attentive and present in the moment, which can be achieved through verbal and non-verbal cues like nodding, maintaining eye contact, and paraphrasing what the speaker has said.

Additionally, empathetic responses are crucial in active listening. They validate the speaker's feelings and can help to build rapport and trust. This approach encourages open communication and fosters a supportive environment where individuals feel valued and understood. By focusing on the speaker's needs and experiences, active listening enhances interpersonal relationships and can lead to more constructive outcomes in both personal and professional contexts.

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