Knowledge management refers to which of the following?

Knowledge management encompasses the strategies and processes used to identify, create, represent, and distribute knowledge. It primarily focuses on how information is shared and managed within an organization to enhance collaboration, improve decision-making, and foster innovation. Effective knowledge management facilitates the development of communities of practice and creates an environment where learning is encouraged, allowing for the optimal utilization of an organization’s intellectual capital.

By focusing on sharing and managing information, this approach helps organizations leverage their collective expertise and insights, leading to improved organizational performance. In contrast, restricting access to information, merely maintaining records, or censoring information runs counter to the principles of knowledge management, which emphasizes open communication and the democratization of knowledge.