Emotional intelligence encompasses which of the following abilities?

Emotional intelligence is fundamentally about the ability to understand and manage emotions, both in oneself and in others. The ability to use emotions effectively is a core component of emotional intelligence, as it involves recognizing emotions, understanding their significance, and employing that emotional awareness to facilitate thinking and behavior. This skill enables individuals to communicate more effectively, empathize with others, and navigate social complexities.

The other options imply a dismissal or avoidance of emotions, which contradicts the principles of emotional intelligence. Ignoring emotions or avoiding emotional situations can lead to misunderstandings and a lack of connection with others, while the notion of controlling all emotions suggests an unrealistic expectation that could hinder authentic interactions and personal growth. Instead, emotional intelligence encourages the expression and appropriate management of emotions to foster better relationships and decision-making.